FAQs
FAQ

Information Is Power.
But Socks Are Better.

Here's everything you need to know about your Dollar Socks Box subscription... if you can't find the answer here you can contact us

What socks can I choose from for my first month?

If you want men's socks - your options are:

If you want women's socks - your options are:

How can I choose the socks for the next month?

After you are done with your purchase, you will get an email along with your login details from our membership site to your email ID.

It will look like this:


Then, you need to use those details and login here

Once your done logging in, you will see this on your welcome screen:


All you need to do is choose which one you'd like to get, or just ask to choose it for you and surprise you by clicking the "Surprise Me!" button.

Can I cancel easily?

Oh yes, after you login to your account, all you need to do is click this button located on your profile.


You don't even have to contact us! If you don't want our socks, we don't want your money. :)

What made you guys want to start a sock subscription?

That's a pretty good question. We weren't really sure how to answer it here, so we shot you a video instead:

Do I get to choose my socks?

You do! And last time we checked, we're the only sock subscription that lets you do this.

Every month, you'll be asked which of 3 different pairs of socks you want to be sent. You just pick your favourite and we'll send them straight out to ya.

(But if you're more the gambling type, just tell us to surprise you. We'll send you something better than an ace on the river)

What kind of socks can I expect to receive?

Vivacious. Innovative. Noteworthy. Rebellious. Fun. Memorable. Adventurous. Classy. Exciting. Edgy… and always in twos. Perfect for office work, gallivanting, and luxuriating in… (not so good for sports or outdoor pursuits).

What if I don't like the socks?

(Shhhh. Don't tell the Sock Nerds. They'll cry). If there's a problem with your socks then we'll send you a replacement free of charge. Simply send them back to us within 7 days, and we'll do the rest.

How long is my subscription?

It's a recurring monthly subscription. That means you'll be billed on the same day each month until you decide to cancel. Which you can easily do at any time.

When do my socks arrive?

They will reach you within 5-7 business days (if not sooner like 99% of the time!).

How can I contact you?

You can contact us by clicking right here and we'd be delighted to hear from you.

You can also email us at support@dollarsocksbox.com

How do I know if the socks will fit?

Our socks fit men's feet sizes 7-13 and woman's sized 5-10. If your feet are in that range then your socks will fit snug-as-a-bug-in-a-rug.

Where do you ship?

Anywhere in the world.

When do I get charged?

Stripe will take your payment immediately and then on the same day every month after that until you cancel your subscription.

How do I know my payment details are secure?

Your subscription is handled exclusively by Stripe so you can stay in control of your subscription and be confident your payments are handled securely.